Last Updated: September 2026

CKOFFEE wants customers to understand the conditions applicable to returns and refunds before purchasing.

Return Period

Eligible products may be returned within 14 days of delivery.

Return Requirements

To qualify for a return, the product must be:

• Unused

• Unopened

• In its original packaging

Because CKOFFEE sells consumable products, products that have been opened or used are generally not eligible for return unless required by applicable law or the product arrived damaged or incorrect.

Return Shipping

Customers are responsible for the cost of return shipping unless CKOFFEE determines that the product was damaged, defective, or incorrectly shipped.

Customers should contact us before returning merchandise so the return can be properly identified and processed.

Refunds

Once an eligible return has been received and approved, the refund will generally be initiated within 2–3 business days.

Refunds are issued to the original payment method when possible.

After CKOFFEE initiates a refund, additional time may be required for the customer’s bank or card issuer to post the credit.

Cancellations

CKOFFEE does not accept order cancellations once an order has been submitted.

Eligible products may be returned after delivery in accordance with this policy.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, contact us as soon as possible with your order information and relevant photographs where applicable.

Contact

To request a return or ask about a refund, contact:

CKOFFEE
Website: www.ckoffee.com
Email: executiveassistantje@gmail.com

For the Clover review specifically, I would make these four separate pages in the website footer, so an underwriter can immediately see:

Terms & Conditions | Privacy Policy | Shipping Policy | Return & Refund Policy